Why is there a charge on my card?
It's a monthly charge for our product, Sellbrite.
Who is Sellbrite? We’re the software development company responsible for creating popular multichannel ecommerce software.
Why are you charging me? Either you or someone at your company subscribed to our product, Sellbrite, and this is the recurring charge for that product.
Can I get an invoice for the charges? Every time we bill you an invoice is emailed to the address you provided when you signed up. If you need a previous invoice, please contact us at support@sellbrite.com.
How do I cancel my account? You can cancel your account at any time by visiting the Your Subscription page in Settings within your Sellbrite app.
Can I get a refund? Charges are non-refundable, but once you cancel you will never be charged again. Just pay as you go and cancel when you’re done.
Need more support? You can contact us at any time. Visit our Support page.
